Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- JC
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- JSJason S., MARTINSBURG, WVCustomer since Jun 2015
“I appreciate someone always taking my call and answering my questions when I need help or I am inquiring about something. I also like the fact that I can send an email and get a response within an hour or two if I’m inquiring about rates on a new vehicle purchase rather than call Lynn and get an entire sales pitch.”
- CJHAGERSTOWN, MDCustomer since Feb 2016
“Being elderly, it is important to not have to worry about my coverage and that I am protected. With my representative Jodi I don’t give a thought to my insurance coverage
I get information that my coverage is current and the premium is auto deducted from my account. No worries. So important to feel safe and one less thing to worry about these days. ” - LWLysaundra W., INWOOD, WVCustomer since Nov 2008
“This agency offers top notch customer service with each and every transaction. The folks who work here care about my business and go out of their way to accommodate my every need and I am perfectly comfortable recommending them to all my friends and family. I’ve done so, actually. Great prices, knowledgeable agents and friendly atmosphere. That’s almost non-existent these days, but not with the crew at Advocate. I appreciate you guys! Signed: Saunny Winstead, a very satisfied customer!”
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- ATAmee T., BERKELEY SPRINGS, WVCustomer since Jun 2018
“Always friendly and helpful. They always treat us like they know us even though we have never met. This service and culture is important to us, as they are needed in times of joy and often tragedy. Thank you for choosing employees with this empathy! ”
- LFMARTINSBURG, WVCustomer since Feb 2019
“Customer care is always important and I feel like my questions are answered in a timely manner and not being placed on hold. The staff seems to be knowledgeable on all insurance needs . The cost is a factor where as our dollars need to be spread out more than ever before and we feel that we are getting a great value for the money. Keep up the good work.”