Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ALResponsive and helpful always! Kind and great customer service.Anthony L., KEARNEYSVILLE, WV
- TPVery knowledgeable and helpful staff. Very glad to have them advising meThomas P., Shepherdstown, WV
- Fast & friendly!Annitsa S., Harpers Ferry, WV
- Great people to work with! Glad to have them as my trusted insurance advisors.Tommy P., Woodbine, MD
- ...give Advocate Insurance Group a call...Kathy M., Hedgesville, WV
“I have been a customer of Advocate Insurance Group for years in both personal and professional capacities. Not only do they provide me personally with excellent service, but I own my own company, CTC Loan Processing, and I recommend them to all of my clients. They are able to provide any insurance service needed while always maintaining a pleasant, upbeat, and accommodating demeanor. Not only will I continue to refer Advocate Insurance Group to all of my clients in the area, but they have earned my business for all of my personal insurance needs for life. Not only are they friendly, approachable people, but they have a general concern for all of the customer’s needs. They also truly believe that being successful in the business of providing insurance is not only about offering the lowest rates, but is also about offering the best possible customer service and being readily available to customers from the largest company to one person with a simple auto policy. They treat each and every customer they come into contact with as a highly valued client. If you are looking for any kind of insurance, if you are unhappy with your current insurance company, or even if you would just like to make sure you are getting the best rates and service possible, give Advocate Insurance Group a call and let them take a look at your insurance needs!”
- Their Customer Service is top notch!Carrie C., Clear Spring, MD
“Their Customer Service is top notch!
Always willing and able to help when ever they can, I have referred many people to them and will continue to do so! I have multiple policies with them including home insurance, automobile insurance and Aflac.”
- BSI want to thank Michelle and her company, Advocate Insurance Group...Bucky S., Maryland
“I want to thank Michelle and her company, Advocate Insurance Group, for providing excellent service and helping me put money back in my pocket. I had been with one company for a very long time and was at first hesitant about making any changes. After getting to know Michelle and seeing and hearing others talk about her service I asked her to give me a quote on both my homeowners and auto policies. I was knocked out of my chair by the savings she was going to provide me. Not only did she cut my monthly premiums in half, she gave me slightly more coverage with lower deductibles. I enthusiastically encourage everyone I know to give Michelle an opportunity to see what she can do for them. You will not be disappointed giving Advocate Insurance Group a chance to earn your business.”
- RD...she was able to save me $800.00 a year on my insurance.Renee D., Maryland
“I switched my auto and home insurance to Advocate Insurance Group about 8 or 9 months ago and I couldn’t be happier. Michelle is very professional and responsive. Not to mention, she was able to save me $800.00 a year on my insurance. Recently, I was shopping around for a new car. The car dealership contacted Michelle to verify insurance coverage. Before the end of the day, Michelle emailed me all the required documents for my new car without me even having to ask. That’s what I call customer service.”
- JKErie...Does such a great Job!Jim K., West Virginia
“Erie…Does such a great Job! I had Erie about thirty years ago, and I liked your company then..I then started to do work for another insurance company, as an Architect, and felt that I had to buy their insurance. I became free of my obligation to the former insurance company. I then returned to Erie, and I am happy that I did. Advocate Insurance group, of Martinsburg, West Virginia..Does a great job for you! Thanks.”
- TMTimothy M., FALLING WATERS, WVCustomer since Jul 2018
“No matter what question we have, we are always given a prompt answer and never a run around. The explanations are easy to understand and your patience, when we don’t understand, is unending! It’s great to deal with a business that runs it like we run our own.”
- RRMARTINSBURG, WVCustomer since Apr 2022
“Customer service was excellent! From the first day that I met all of them, Kaveh and his team have been phenomenal. They quoted me on Auto Coverage but offered to help with my business which led me to ask about my homeowner insurance. Come to find out that it saved me more when I went with Advocate for all of it, then the way that I had my policy prior to meeting them. I was impressed with how they explained everything to me and more importantly they were always available to take my call. I would highly recommend them to anyone looking/ or shopping around on insurance policies.”
- NN
- RHRobert H., BUNKER HILL, WVCustomer since Jul 2021
“When we originally purchased our home at the end of 2021 we were recommended to you guys by our loan officer. We combined our home and auto and got a great rate. Vehicles alone saved us hundreds from our previous company and we didn’t have full coverage on all our vehicles like we do now. Every time I’ve called to add or remove a vehicle it’s been a simple process. ”
- CM